![]() ![]() ![]() After the standard banter that is borderline insane ( who writes this stuff for these people) he asks me to remove the back cover, I inform him page 5 of the guide says if back cover is removed your warranty is removed.his reply is saying he is sorry and to remove the back cover so we can " WE REMOVE THE KEYBOARD" I ask him if 1) he heard what I said 2) does he know what this product is.he apologizes for my difficulty and asks me to hold before hanging up on me.Īt this point even if they sent me a perfect device I could not run the risk I would have to call Acer with a problem.įYI you can be patched directly into sales in the US if you want to buy an extended warranty. ![]() I felt like a lottery winner when I was finally admitted entry into Acer technical support, unfortunately it was in India. So three hours into ownership I called Acer, of course you have to recite a 22 digit S/N into a computerized system and hope that it can understand your inflections of your voice, it didn't for me until after 5 failed attempts. Sure, this could be defective if I ignore all the other complaints about Acer fans but the straw that broke my back was Acer technical support. However, the fan.is-the-worst-fan-ever! Loud and I can actually change the pitch by pressing harder on the virtual keyboard. I did like the software, virtual keyboard and apps, very well executed. Like the other review the bottom screen is pretty tough to observe under most lighting conditions. By accident I noticed Amazon had them in stock and at 1200 dollars it was a total impulse purchase. I have wanted this since I saw the first ad in Wired Magazine. ![]()
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February 2023
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